- School District of Philadelphia (SDP), PA. One of the principals of Alvarez and Marsal, a national law firm assisting SDP said of our organizational change management work, “I’ve been doing this kind of work for the last 20 years and this is the best presentation on this topic I have ever seen.”
- Passaic Public Schools, NJ. Facilitated the development of a strategic technology plan was held up by the Passaic County Superintendent as a “model for the state of New Jersey.”
- Newark Public Schools, NJ. Collaboratively developed two consecutive five year information technology plans the Chief Information Officer, Paul Mailloux, which “guided daily decision-making for the 10 years.”
- Urban Teacher Center Baltimore, MD. Kirsten Mackler, Director of Research and Evaluation said of our work, “Many thanks to you both and your team. We are very pleased with the thoughtful, extensive and helpful work you’ve done. It’s moved us light years ahead not just in how we think about our data systems, but also informing us of how best to move forward. We appreciate your time and efforts and have enjoyed working with your team.” One of the founders, Jennifer Hall, said, “This work is intelligent and thoughtful.”
- United States Education Department (USED), Institute for Education Sciences, Small Business Innovation Research (SBIR) Program Grant Recipient. Received a Phase I SBIR grant to develop a Web 2.0 social media application to help educator search, save and share high quality instructional resources. Project work included planning, designing and implementing an instructional technology solution for educators. Selected nationally as one of seven recipients out of 137 applicants. Formal evaluation from the U.S. Department of Education said, “The team had a productive and ambitious Phase I. The team should be congratulated for going over and beyond what seemed possible at the start. The team should be commended. This project is what the IES SBIR program is about: giving a developer with a great idea a chance to move a product’s development forward. The product could be important in providing real time support where it is most needed in classrooms. Given what I know today about the Contractor’s ability to exceed what they promised in their proposal, I definitely would award to them today given that I had a choice.”
- Greenwich Public Schools, CT. Improve conducted a market assessment of national student information and data warehousing systems as part of conducting a student information system needs assessment for Greenwich Public Schools and developing a student information system Request for Proposal (RFP). Respondents to a customer satisfaction survey one year later stated, “I felt that my opinions were not only heard, but also valued by the district administration. I thought the workshop set the tone for the entire process. It was inclusive and respectful of the stakeholders’ needs. The presentations provided the big picture and enabled the participants to consider both present needs and possible future directions.” “Between the consultant, Jan and Sue we were able to reflect on and articulate our needs and come to some conclusions about the big picture goals and the more detailed needs.”
- St. Paul Public Schools, MN. Improve helped the St. Paul Public Schools procure a new Enterprise Resource Planning (ERP) system in the areas of finance, procurement, human resources and payroll. Project work includes mapping out current state business processes, analyzing the current level of automation and identifying the desired level of business process functionality and automation in the requirements section of a Request for Proposal (RFP). At the conclusion of the project, the Director of Human Resources said, “You did an outstanding job, keeping us all on track and providing the information we needed in a structured way to come to a decision. You can use me as a reference anytime!” Another district participant stated, “our dream of collaboration is finally realized!”
- Education Pioneers. Working with the prime contractor, Safal Associates, Improve, LLC provided the key tool (i.e., job activity questionnaire) to analyze and identify specific measurable improvements in the business process reengineering of the placement function of this national non-profit whose mission is to place highly qualified candidates into organizations seeking to improve the U.S. public education system. Using this tool, identified steps to improve the efficiency of the intern placement process by 30%.