Ms. Edelson is a results-oriented consultant dedicated to helping organizations achieve their goals. With more than 15 years of strategic communications experience, Ms. Edelson is skilled at turning complex technology concepts into easy-to-understand content. Her expertise ranges from strategic communications, process development, training program creation, and change management communication to cross-functional alignment and collaboration. In her work with Improve, Ms. Edelson has served as a change communication consultant to the State University of New York (SUNY) as they worked to develop SUNY Online, creating communication plans to guide the internal SUNY Online roll-out. Ms. Edelson holds a B.S. in Agricultural Economics from the Dyson School of Applied Economics and Management at Cornell University.